Policies

Shipping, returns, privacy, and terms.

Draft policy pages for a business-ready website. These should be reviewed and finalized before publishing.

Shipping Policy

Orders are confirmed through WhatsApp or official business communication. Delivery charges, timelines, and service availability should be confirmed before dispatch.

Return & Refund Policy

Because powders and personal-care items are hygiene-sensitive, returns may be accepted only for wrong, damaged, or defective items. Customers should report concerns soon after delivery with clear photos.

Cancellation Policy

Customers may request cancellation before the order is packed or dispatched. Once dispatched, cancellation depends on courier and delivery status.

Privacy Policy

Customer information shared for orders, such as name, phone number, address, and order details, should be used only for communication, fulfilment, and support.

Terms & Conditions

Product information is provided for general personal-care use. Customers should patch test before use and avoid using products on irritated skin or near eyes.

Disclaimer

Natural ingredients are not medical treatments. Results vary by person. Customers with allergies, skin conditions, or medical concerns should consult a qualified professional.